FAQ

  • 丨 CUSTOMER 丨
  • FAQ

What is the warranty repair period for unit bathrooms?

The warranty period is one year for defects and product malfunctions. However, repairs under warranty do not cover problems caused by customers, so please be mindful of this fact.

How do I register for product repairs?

- Registration by phone : 82-43-648-5741

- Online registration : By clicking ‘Repair Center’ on our website, you can register for product repairs.

Can one unit bathroom set be ordered individually?

Yes, some unit bathroom products are available for individual and limited order purchasing. In the ‘Product Introduction’ section of our website, click on ‘Limited Order Products’ to see a list of products available for purchase.

(*The size and selection of products available for small orders is limited.)

How can I make an estimate request?

- Telephone Request : 82-2-3142-4172

- Online Request : In the customer service section of our website, you can make a product inquiry by clicking on 'Product Inquiries & Estimate Requests'

How can I make a product inquiry?

- Telephone Inquiry : 82-2-3142-4172

- Online Inquiry : In the customer service section of our website, you can make a product inquiry by clicking on 'Product Inquiries & Estimate Requests'.

I would like to receive a unit bathroom catalog.

- Request by telephone : 82-2-3142-4172

- Request online : In the customer service section of our website, click on ‘Catalog Request’ to sign up to receive a catalog.

- Online catalog download : In the customer service section of our website, a PDF catalog can be downloaded by clicking on ‘Catalog Download’.

(*In order to view the PDF file, you must have Adobe Acrobat installed on your computer.)

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